Although serious concerns about architects are rare, common themes can emerge in the complaints that we handle. By sharing these insights with you along with guidance on the expectations of the Architects Code, we hope to help you avoid similar pitfalls.

A common complaint we encounter is where an architect has signed a Professional Consultants Certificate (PCC) and the client is now seeking to hold them liable for defective work.

PCCs are commonly signed by architects and provide a reassurance that construction work has been carried out in a way that is compliant with the law and the design. By signing a PCC you are liable to current and future owners for six years.

Although being the subject of a claim or complaint may be unavoidable, there are steps you can take to minimise the risk.

Dispel misconceptions
When engaging with the current owner we recommend making it clear that PCCs are based on site inspections and signify that the work appears to be compliant with the drawings and Building Regulations.

It may also help to highlight that PCCs differ from structural warranties (such as an NHBC warranty), which cover the cost of repairing significant defects and remove the requirement to prove negligence.

Keep clear records
Good written records of inspection can help you defend against a claim. This includes keeping a record of any areas you were unable to inspect, and why, and noting this in your certification.

Ensure you’re covered
Professional Indemnity Insurance (PII) or other appropriate insurance cover is essential to protect the interest of both you and your client. We recommend getting guidance from an appropriate expert adviser to ensure you have the right cover, and maintaining your insurance for the period of liability. You can click here for further guidance from us on PII.

If you’d like further advice on this subject or if there are other topics you’d like us to cover contact us at professionalstandards@arb.org.uk or 0207 580 5861 and we will be happy to help.