Contact details

As a registered architect, it is important that you ensure that your practice address and contact details on the Register remain up to date. We understand that in a fast paced working environment architects can and do regularly move jobs, but aside from the legal obligations to keep your information accurate, we will from time to time need to correspond with you on important matters.

It is also important to remember that the Register, available at www.architects-register.org.uk, is a public resource. It is often the first port of call for clients who are looking to engage an architect. By way of example, over a hundred local authority planning sites have a link to the Register, so if your details are not correct, you may lose out on potential business.

What the Architect’s Code says about contact details

All architects should familiarise themselves with the regulatory requirements expected of them. Under Standard 11.2 – (Co-operation with regulatory requirements and investigations) it states that ‘You should notify ARB promptly and in writing of any changes in the details held about you on the Register, including your address.’ Please be aware that Standard 11.2 also states that ‘Architects who do not tell ARB of a change of address may be removed from the Register’.

How we can help

ARB offers a range of different ways to update your contact details (although because the Register is a legal entity we do require some written evidence of requested changes). The various update methods are set out below:

• You can make the changes yourself via the registrant services website using your unique identification code (which can be found on your invoice or given on request via telephone).
• You can provide us with the correct information in writing in the form of either an email or a letter.
•  If writing is difficult for you, please contact a member of the Registration team who can make arrangements to ensure that your records are amended. You can reach the team on +44 (0) 20 7580 5861.

We will also endeavour to send you helpful reminders and correspondence by email from time to time. Please always check your junk and spam email folders in case our emails have gone astray. You can also amend the settings with your email service to ensure that ARB emails reach your inbox.